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Industry Updates

From Greece to Your Doorstep: Inside Neolea’s Logistics Journey

‍In the fast-paced world of international shipping, every olive oil bottle's journey from Greece to your kitchen requires precision-perfect planning. Behind each Neolea shipment lies an intricate web of customs clearance and precise coordination across time zones. We caught up with Zoe Tsoukala, Neolea's Operations & Logistics Coordinator, to uncover how Neolea ensures your Mediterranean flavors arrive perfectly preserved.

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A Day in the Life of Neolea’s Logistics
‍For Zoe, no day is the same. “Each morning starts with inventory checks, pending orders, and tracking shipments,” she shares. Coordinating with transportation providers, managing schedules, and resolving any shipping issues are all in a day’s work. “If there’s a delay, I’ll work with the carrier to fix it, then update our customers and team. It’s all about keeping things moving and maintaining transparency,” Zoe says.

Greece to the United States: An International Journey
‍Shipping to the United States is a complex, multi-step process. It begins with carefully packaging and labeling products in Greece, followed by creating export documentation for customs. “Each step needs precision,” Zoe notes, “from ensuring compliance to in-transit tracking and final delivery.” Upon arrival in the U.S., shipments are inspected, cleared, and handed off to a domestic carrier. Zoe’s attention to detail ensures every step runs smoothly.

Challenges in Global Logistics
‍Zoe faces challenges like navigating ever-changing customs regulations, managing lead times, and optimizing costs. “Shipping costs and duties can add up fast,” she explains, “so efficient budgeting and communication are essential.” She also stays prepared for delays caused by port congestion, weather, or high-demand periods, relying on strong supplier relationships and proactive planning to keep Neolea’s products on schedule.

Peak Seasons and Demand Surges
‍Zoe plans for high-demand periods by forecasting needs based on historical data and coordinating closely with sales and marketing. “Building up inventory and arranging priority shipments in advance helps us stay ready for spikes,” she says. Clear communication with customer service also keeps expectations aligned, ensuring timely deliveries even during peak seasons.

The Reward of Bringing Neolea to the World
‍Despite the complexities, Zoe finds the role deeply fulfilling. “Knowing that our products reach customers worldwide in perfect condition is incredibly rewarding,” she reflects. Her commitment to quality, efficiency, and the Neolea mission brings the flavors of the Mediterranean to tables everywhere.

From Greece to your doorstep, every second of Neolea's logistics journey is meticulously planned and executed. While the Mediterranean sun continues to nurture our olives, our dedicated logistics team, led by Zoe, works tirelessly around the clock to ensure these premium products reach your table at their peak freshness. The clock is ticking, orders are moving, and excellence isn't just a goal—it's a daily race we're winning for our customers worldwide.